Our Experience In Senior Home Care | Dallas, TX

Several years ago, Malcolm Ross and James Coffey met while James was working with Amy and Rusty Perry to provide caregivers during Rusty’s battle with ALS. Malcolm, along with several of Rusty’s other friends saw the incredible value of the service and care that James provided the Perry’s and stayed in touch with James over the years. During this time, Malcolm and others periodically met with James exploring ways to help James expand his business.

 

In September 2021, after several years of meeting and discussing ways for James’s to grow and expand his homecare business, James and Malcolm became partners and created Passionate Home Care. During this time, we have cared for more than 50 families in the Dallas area utilizing more than 70 caregivers. To date, the company’s growth has been 100 percent organic via word of mouth and referrals from our incredible clients and friends. In 2024 the company rebranded its name to Passionate Home Services. Passionate Home Services. continues to provides non-medical care for women and men in the comfort of their home, assisted living facility and while traveling. We offer companion, memory loss, long term care and many other services. James is responsible for the day-to-day caregiving operation of the company coordinating with client’s, staff and caregivers. Malcolm works with James regarding the oversight and management of the company, helping set policy and procedures and marketing.

 

With 30 years of experience in the healthcare and home care business, James has developed a wealth of knowledge and expertise. James and his caregivers have worked for some of the most prominent families in Dallas. His wife Freda, was a member of the Dallas Police Department for 28 years where she ran their police academy, operated one of their two call centers and now leads the detectives. They have two children and have also fostered 8 others. They attend Gateway Church.

 

Since 1983 Malcolm has spent his career in Dallas, Texas working in real estate. He has about 25 years of commercial office real estate experience working for some of the country’s best firms including Jones Lang LaSalle (JLL), Trammell Crow Company and CBRE. His 15 years of residential work has been with Henry S. Miller Realtors and currently with Dave Perry-Miller Real Estate which is owned by Berkshire Hathaway. Malcolm works with his wife Ashley and they have two grown children and two grandchildren.